The renovation, a tub to shower conversion, hasn’t happened yet, but I want to say how happy I was with the sales experience. Brittany was delightful, knowledgeable, and informative. Five stars to Brittany! If the installation experience is as good, I’ll be thrilled!
Absolutely the best experience I've ever had with any contractor or professional installers. From start to finish, including office staff, I think it's the way all residence contractors should be run! The Gold Standard for the way a company should be run. I love my new walk-in shower!
Charleston Bath is, without question, the best company that has ever done work in our home. From start to finish, the best. Brian started the process by coming to our home, evaluating the needs of our space and presenting all the options. He is so knowledgeable and nice. He did not pressure us in any way but he didn't have to because the product was so good. And we trusted him immediately and we were right to trust him. Paul was our installer. This is a very smart young man committed to perfection. And again, so nice and personable, explained every thing he was doing. We trusted him as well, not concerned at all about leaving him alone in our home. The work he did was precise resulting in an incredibly beautiful shower, the shower if our dreams!! There is no way to express how much we love this shower. Charleston Bath is the real deal. They do every thing they promise. And they do it perfectly. Thank you, Kelly Jo, for keeping is informed and setting up appointments. We know we didn't make that easy for you due to our schedule. But you were awesome. Brian, thank you so much. This could h
WITHOUT A DOUBT THE PROFESSIONALISM OF BRIAN AND LUKE WAS ABOVE OUR TOTAL EXPECTATIONS..... THE QUALITY OF THE WORK WAS EXCEPIONAL..... IF ANYONE LOOKS AT THIS REVIEW BE ASSURED THAT THIS INSTALLATION WAS BEAUTIFUL AND CERTAINLY AT A GREAT SAVINGS OVER THE PREVIOUS EXTIMATES..... ALSO THE SALEMAN DEREK WAS NOT ONLY GREAT BUT EXPLAINED IN DETAIL WHAT COULD AND WOULD BE DONE.... ALL IN ALL, A SUPER GREAT TEAM...THANK YOU FOR A JOB GREATLY DONE.... AL & ANN
What a transformation in 3 days! We had the shower in our condo replaced and from start to finish it was a very positive experience. The Salesman , the office staff, the installers, the inspector, were a pleasure to deal with. Great communication, and quality work leading to an impressive shower install. We did have some extra cost due to finding more damage behind the walls but the cost was fair considering the extra work that had to be done. Brian, the inspector was called in to evaluate the damage and shared what should be done. He also came back after the job was completed to make sure we were pleased with the work as well as explaining the proper care for the shower. I am very happy I chose this company for my shower replacement and highly recommend them! Steve S
We needed to replace our shower, and Charleston Bath Experts came highly recommended by several of our neighbors. After receiving 2 other quotes, we chose Charleston Bath Experts with confidence. We were kept informed during every step of the process. Our order arrived earlier than expected, and the installation was scheduled for a few days later. The installers are highly skilled and were respectful of our home from start to finish. The company stands behind their product. We are grateful for the personalized service and the ease of making it all happen.
Very nice job! My new bathroom showers look great. Derek design consultant , Dan, & Vinney construction Kelly Jo all around coordinator, and Brian QA got the job done! Once the materials became available the team went into action and the job was done very quickly. I do recommend Charleston Bath Experts for your bath / shower remodeling.
The team was excellent from the initial visit through the installation. The new shower and glass looks fantastic in my bathroom. Derek, Brian and his team were outstanding and really helpful and did an excellent job. I would definitely consider using Charleston Bath Experts in the future.
My wife and I could not be happier with Charleston Bath Experts, from beginning to end. Their salesman, Derek, was knowledgeable, friendly, patient, and gave us great guidance throughout our questions. Both Kelly Jo inside co-ordinator) and Kimberly (finances) in the office were thorough, friendly, and also knowledgeable throughout the process. The estimated time frame to begin the job - and complete it - was met, as all of the workers reported on-time each morning. Due to some additional work we requested, the job took an extra day (three in total), which was more than reasonable and expected. Brian did a wonderful job overseeing all of the operation, as he was here for a good part of the installment. The installers were: Luke, Justin, Paul, Brian, and Jay, and did a great job in minimizing any disruptions during the three days. They had to only shut the water off for a MAXIMUM of one hour TOTAL for the three days. All of the workers were extremely knowledgeable, courteous, patient with our questions/concerns, and explained things along the way. They left our new bathroom in as clean a state as one could expect when the job was completed. I would highly recommend this company, if one is considering making any changes to their bathroom. They are fair and honest, and a joy to have in the house. Lastly, my wife and I spotted a couple of "tweaks" which need to be corrected, and they will soon be here to fix these. We are extremely happy with our new bathroom,
Just wanted to say...I'm SOOOOOOO HAPPY! From Kelly Jo to Derrick & especially to your workers...Jay, Justin, and Brian. A big Thank you to Brian. You are awesome. Truly appreciated the work & outcome of my beautiful bathroom...All Yall were so nice to work with...(especially impressed) by how yall never left a mess after all the work. Sincerely Janine and Bob Gerber
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