I saw several bath remodel exhibits at a local trade show. I chose Charleston Bath Experts because of the mold-proof, MicroBan infused materials used in their tubs, showers, and surrounds. Brian's presentation and discussion of the installation process sealed the deal for replacement of a two bathrooms, a tub in one and an odd-sized shower in the other. He did make a slight error in one of his measurements which caused one of the panels to be too short for the space. However, he readily accepted responsibility and resolved the issue by adding a decorative strip, which is normally an upgrade, at no cost to me. The demolition phase was impressive. The shower involved removal of ceramic tile floor and walls that were backed with cement. Both baths were taken down to the studs in one day. Installation was flawless. The lead installer, Nick, was outstanding. He worked tirelessly and kept me informed of the progress being made. It was obvious that his work was quality oriented and not time-driven. He was training two helpers, Nick and Matt, and it was apparent that they were picking up his enthusiasm for the work and his goal of quality. I don't know what Nick gets paid, but he should get a raise! These guys can work for me anytime.
Nick replaced a shower stall in our garage apartment well within the estimated time frame. When notified of a minor issue in an existing drain line, Brian had the matter resolved that day. We are extremely happy with the professional service provided by Charleston Bath Experts.
I am so happy with my new walk-in shower which salesperson, Brian Hovey, helped me custom design and with which he made sure I was completely satisfied. Nick Andracchio, the lead installer, was careful, courteous, professional, and very helpful. He went far out of his way to take care of me and finish the job exactly right when we encountered a small, unpredictable glitch from irregularities in the previous tub installation. He was ably assisted by Trey Weatherford. Excellent company to work with; I highly recommend them.
Brian Hovey came to the house and gave us sound advice, excellent knowledge of the product and company, along with excellent and consistant follow-up with the job. Installers Nick Andracchio and Trey Weatherford were professional, polite, hard working, and did such a perfect job. I would recommend Charleston Bath Experts - in fact I just recommended them to a friend this morning. The overall job was professionally done - and a pleasure to have done. Thanks to Brian - Nick & Trey.
I had a fantastic experience working with these guys! I thought that they were professional from the beginning of our relationship all the way through. I would recommend them to everyone!
Charleston Bath Experts did such an amazing job on my replacement tub. It looks perfect! They were clean and friendly and helped me and my wife out during the whole process. Thanks again!!
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